I love my psychiatrist, but the front desk, billing staff, etc is so rude! They barely answer the phone and when they do, the attitudes are terrible! You work with people with mental health issues, ha... Read more
The actual providers are excellent, thorough, and caring. The local (Anniston) staff are great as well. The problem is all of their phones route to the main office in Birmingham for everything. Trying... Read more
Very negative experience in lack of Professionalism from this establishment. Last year I waited over two hours to see my psych doctor and I left when there was about 15 minutes until closing because I... Read more
I’d give a 0 if I could. And I wish I had the name of the receptionist. Obviously this place doesn’t care about how their staff treat the patients. To call about appointments after a month of wait... Read more
Incredibly difficult to set up an appointment or reschedule in a couple WEEKS not multiple MONTHS away. Also, you REALLY oughta be able to call your local doctor's office. Not call and talk to a rando... Read more
